Question 1

Can I attend en event solo?

Accepted Answer

Absolutely! Many of our fae attend solo. Join our Discord server (https://discord.gg/aXc38Uspr9)to meet others attending our events or meet ups and to make plans beforehand.

Question 2

Is there an age requirement for the events?

Accepted Answer

Yes, all of our events are for 18s and over but beyond that we have fae attending of all ages.

Question 3

Will there be a cloak room?

Accepted Answer

Yes, we have cloak rooms with a ticketed system.

Question 4

Are prop swords allowed?

Accepted Answer

Prop swords and daggers made out of safe materials such as foam or rubber, with soft exteriors, are allowed as accessories, however note that if the security team deem a prop weapon as a risk, hazard or obstruction they have the right to remove it or refuse entry with it. Prop weapons such as crossbows, bows, arrows and guns are not allowed.

Question 5

Will alcohol be served?

Accepted Answer

Yes, alcohol is available but absolutely not a requirement!

Question 6

What is the dress code?

Accepted Answer

Dress like your favourite fairytale character, create your own or merge fantasy and formal. Head to our Discord server (https://discord.gg/aXc38Uspr9)to discover what other attendees will be wearing.

Question 7

Are event tickets refundable?

Accepted Answer

We do not offer refunds under any circumstances. If the event sells out, we may offer to resell your ticket for you upon request. Please note that due to health and safety requirements tickets cannot be resold privately.

Question 8

What if I have an allergy?

Accepted Answer

Please inform us of any allergies or dietary requirements when purchasing your ticket or send us an email.

Question 9

What is the venues accessibility?

Accepted Answer

- Our venue is accessibility friendly and has a lift. You can check out our venue on Access Able here (https://www.accessable.co.uk/venues/winter-gardens)for more information. If you have specific concerns please get in touch with us in advance so we can be sure to accommodate you to the best of our abilities. 
- Guide dogs are allowed.
- Seating will be provided.

Question 10

Are your events based off of specific books?

Accepted Answer

None of our events are based off of specific books.

Question 11

Can I bring a camera?

Accepted Answer

Professional cameras are not allowed but don't worry we have a whole team of photographers waiting to capture the magic for you.

Question 12

Photos and Videos

Accepted Answer

-Please note that we have professional photographers and videographers roaming at our events. Photos will be shared with guests, photos & videos will be used for but not limited to creating content for Fae Club Ltd's social media and marketing. 
-Our photographers will be taking candids and roaming at the event. If you want to ensure you get a photo please be sure to ask one of our photographers for one or head to a Photo Booth.
-Please note that videos are used for promotional purposes and are NOT released to guests.

Question 13

How do I get into the community chat?

Accepted Answer

You can join our Discord server here.  (https://discord.gg/aXc38Uspr9)

Question 14

Should I eat before the event?

Accepted Answer

We recommend eating before the event. Canapés will be served however with lots of dancing and activities throughout the event it's definitely best to eat beforehand.

Question 15

How do I make a special request?

Accepted Answer

Upon ticket purchase or as soon as possible please get in touch with us at info@fa3club.com (info@fa3club.com)with your special request.

Question 16

Is there anywhere to take a breather?

Accepted Answer

Yes! We will have more relaxed areas to sit and take a breath. You will also be allowed to step outside if you need some fresh air.

Is there an age limit for the event?